Terms of Service

Last Updated: January 20, 2025

1. Agreement to Terms

By accessing and using the services of Ameya Web (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access our services.

2. Services Description

Ameya Web provides web design and development services, including:

  • Website design and development
  • Website hosting
  • Domain registration
  • Appointment booking system integration
  • Custom development work

3. Pricing and Payment

3.1 Standard Website Package

  • Base price: $300
  • Includes: Professional website design, mobile responsiveness, basic SEO setup, contact forms, and one revision round
  • Payment required upfront before work begins

3.2 Hosting Services

  • $20 per month (free with first year if specified in plan details)
  • Includes hosting and free domain name (with 1-year commitment & free with first year if specified in plan details)
  • Billed monthly or annually
  • Auto-renewal enabled unless cancelled

3.3 Custom Work

  • Charged at $20 per hour
  • Minimum billing increment: 30 minutes
  • Payment required before completion of custom work

3.4 Payment Terms

  • All payments are non-refundable unless otherwise specified
  • Accepted payment methods: lemonsqueezy, paddle, Stripe.
  • Late payments may result in service suspension

4. Service Delivery

4.1 Timeline

  • Standard website delivery: 2 weeks from receipt of complete requirements
  • Timeline may be extended for custom work or complex requirements
  • Delays due to client feedback or content delivery are not counted in the delivery timeline

4.2 Requirements

  • Clients must complete the provided requirements form
  • All content (text, images, logos) must be provided before work begins
  • Additional revisions beyond the included round will be charged as custom work

5. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information
  • Respond to queries within 3 business days
  • Supply necessary content in appropriate formats
  • Review and provide feedback promptly
  • Maintain accurate contact and billing information

6. Intellectual Property

6.1 Client Content

  • Clients retain all rights to their original content
  • Clients must have rights to use all provided content
  • Clients indemnify Ameya Web against copyright violations

6.2 Website Design

  • Final website design copyright transfers to client upon full payment
  • Ameya Web retains right to showcase work in portfolio
  • Standard components and frameworks remain property of respective owners

7. Hosting and Domain Services

7.1 Service Availability

  • 99.9% uptime goal for hosting services
  • Scheduled maintenance will be announced 48 hours in advance
  • Emergency maintenance may be performed without notice

7.2 Domain Registration

  • Free domain with 1-year hosting commitment (free with first year if specified in plan details)
  • Domain renewal fees apply after first year
  • Client may transfer domain to another registrar after 60 days (need to request it on info@ameyaweb.com)

8. Cancellation and Refunds

8.1 Website Development

  • Cancellation before work begins: Full refund
  • Cancellation after work begins: No refund
  • Project abandonment by client: No refund

8.2 Hosting Services

  • 30-day notice required for hosting cancellation
  • No refunds for partial months
  • Annual hosting refundable on pro-rata basis minus domain costs

9. Limitation of Liability

Ameya Web’s liability shall be limited to:

  • The amount paid for services in the past 12 months
  • We are not liable for:
  • Content accuracy
  • Third-party service disruptions
  • Business losses
  • Data loss

10. Privacy and Data Protection

We commit to:

  • Protecting client data
  • Not sharing client information with third parties
  • Complying with relevant data protection laws
  • Maintaining secure backup systems

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be:

  • Posted on our website
  • Notified via email for significant changes
  • Effective 30 days after posting

12. Dispute Resolution

12.1 Governing Law

These terms are governed by India law.

12.2 Resolution Process

  1. Direct negotiation
  2. Mandatory mediation
  3. Binding arbitration
  4. Legal action as last resort

13. Contact Information

For questions about these Terms:

  • Email: info@ameyaweb.com
  • Phone: +916352117389 (Whatsapp Only)
  • Address: 94, Maruti Street, Surat, India

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.